Let's try something different:
Every careers page says the same things:
mission-driven, fast-paced, passionate team,
great benefits, etc.
It’s mostly fluff. You know it. We know it. But
it usually takes several hours before either
side of the table can answer: is this actually a
good fit?
So, unless the following sounds like the kind of place you want to work, maybe don't apply:
-
We are obsessed with American businesses. We
believe business owners and their teams are
the backbone of this country. The
newly licensed plumber, the accountant with
six clients, the retiree who opened a coffee
shop at 60 because they finally could. These
are the people who keep communities running
and make our country stronger. They need
tools that make the hard parts of running a
business easier. We build for them.
-
Our priorities are, in order: customers
first, employees second, shareholders third.
Plenty of companies will flip that order. We
will not.
-
We are a team, not a family. That means
trust, honesty, accountability, and high
standards. We especially do not tolerate
brilliant jerks. We've shown the door to
people so talented it emotionally hurts to
lose them. But “me over we” doesn’t work,
and you risk keeping a genius at the expense
of everyone else. Here, we win as a team and
lose as a team.
-
We care more about employee growth than
titles. We have titles because the world
requires them, not because we worship them.
Our customers do not care about our org
chart or your title. Customers care whether
we are organized to build products that work and a company they can rely on. If you
are trying to collect a long list of titles
for LinkedIn, this is not your place.
-
We are a technology company that happens to
make accounting and payroll software; not the other way around. Roles evolve here.
Systems change. Work gets automated,
simplified, rebuilt, or eliminated. If you
cannot think in systems, or if you are
uncomfortable with the idea of automating
away your own work, you will stand out in a
bad way.
-
We want the best idea to win. Not the
loudest idea. Not the most senior idea. Not
the idea from the person with the nicest
title. And once we arrive at the best path
forward, we all commit as though it were our
own idea. We disagree and commit, not
disagree and undermine.
-
We keep the company small on purpose. We
think smaller companies are more fun and
move faster. Managers are in the work, not
above it. We try to automate, simplify, or
remove inefficiencies before we reach for
hiring. And even when we hire, we first make
sure all the middling performers are off the
bus. We don’t hire to compensate for someone
not pulling their weight.
-
We exist to help American businesses thrive
by killing the hate-but-have-to-dos: the
soul-grinding back-office work that keeps
business owners and their teams up at night,
distracted from their own customers. This is
a genuinely hard problem. It needs all of
our focus and effort. We respect everyone’s
right to participate in political expression
and activism, but we avoid discussing
politics and activism on company time or
company channels. We stay completely focused
on our customers. As a company, we do not
weigh in on politics unless the issue
directly affects our business.
If any of this has you reconsidering, that’s OK! There are many other
companies where you can help American
businesses. We are just one.
But if you read this and thought,
finally, then let’s keep talking.
- Kyle Quinn Dreger, CEO
